Terms & Conditions
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Welcome to Green Crockery & Housewares Pvt. Ltd. (“we,” “our,” or “us”). By accessing or using our website greencrockery.com.pk, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please stop using the website immediately.
1. Use of Website
- You agree to use this website only for lawful purposes.
- You must not misuse, copy, or attempt to disrupt the website or its services.
2. Products and Services
- We manufacture and sell ceramic, porcelain, and bone china products.
- Product descriptions and images are for reference only; actual items may vary slightly in color, design, or size.
- Prices and availability are subject to change without notice.
3. Orders and Payments
- Orders are confirmed only after payment is received (or deposit where applicable).
- We reserve the right to refuse or cancel any order at our discretion.
- Payment methods accepted will be communicated during checkout or order confirmation.
4. Shipping and Delivery
- Delivery times may vary depending on product availability and shipping location.
- Estimated delivery timelines are provided as guidance only; delays may occur.
- Risk of loss or damage passes to the customer once the order is shipped.
5. Returns and Refunds
- Returns may be accepted only for defective or damaged items, reported within [X] days of delivery.
- Refunds, where applicable, will be processed according to our Return Policy.
6. Intellectual Property
- All website content, including images, logos, text, and product designs, are the property of Green Crockery & Housewares Pvt. Ltd.
- Unauthorized reproduction or use of our content is prohibited.
7. Limitation of Liability
- We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
- To the maximum extent permitted by law, our total liability shall not exceed the amount you paid for the product.
8. Privacy
- Your use of this website is also governed by our Privacy Policy.
9. Governing Law
- These Terms are governed by the laws of Pakistan.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Faisalabad, Pakistan.
10. Changes to Terms
- We reserve the right to update these Terms and Conditions at any time.
- Continued use of the website after changes indicates your acceptance.
11. Contact
- For any questions about these Terms, please contact us at: Green Crockery & Housewares Pvt. Ltd.
info@greencrockery.com.pk